RETURNS & REFUNDS
Returns & Refunds
Our policy lasts 30 days. If 30 days have gone by since the delivery date, unfortunately, we can’t offer you a refund or exchange.
CONDITIONS OF RETURN:
– Order must be returned in it’s original condition as it was delivered – unused, unwashed and must not smell of perfume/odor or have any marks.
– If your order is not received in its original condition, a refund/exchange/store credit will not be issued and your order will be returned to you.
– i-Klean reserves the right to reject your return if it does not comply with the conditions listed above.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed. Refunds for orders paid by PayPal or credit card can only be refunded to original PayPal or credit card account. All returns are processed and paid within 7 business days.